FAQs

What does LED stand for

LED means Light Emitting Diode – a diode is an electrical component that emits a bright light when electrical current is applied. It uses very small amounts of electricity and generates little heat unlike most other types of lights.  They typically use at least 75% less electricity as incandescent bulbs and last at least 25 times as long.

Are LED lights better than CFLs (compact fluorescent lights)?

Yes and for a number of reasons. Perhaps the most important is that unlike CFLs they contain no mercury or toxic substances. CFLs are also dangerous when broken – LED are much more robust. Food stored under LED lighting also lasts longer than under fluorescent and less energy is used in manufacturing LED bulbs.

How can I be sure Ahead LEDs are good quality?

We source only the best quality for our LEDs as we do not want to be dealing with customer returns for faulty lamps.  Rigorous quality control is in place at our assembly workshop in China   It also makes no sense for us to jeopardise our brand in the marketplace.  We want your repeat business and for you to tell your friends about our LED lighting service – we can only achieve that by providing high quality lighting.

LEDs are more expensive than normal bulbs - how long before I get a return on my investment?

It’s true that LEDs cost more than incandescent or CFLs. They will however reduce the lighting component of your energy bill by roughly 80% – typically payback is within 6 – 9 months. Then you’re ahead (pun intended) and you don’t have to think about changing the bulbs for years.

Why is there such price differences with LEDs?

You probably know the answer – some are simply manufactured with inferior parts including the driver. At ahead we keep prices low but never by compromising on quality – we don’t want the hassle of you sending inferior lights back to us. That’s why we have a 30 day money back guarantee and up to 5 years warranty on our LEDs. If you simply go for the cheapest then prepare to be disappointed.

What colour should I choose?

There are three main colours with LED – warm white, cool white and pure white (or day light). The colour temperature is measured in Kelvin Units. Warm white for example is 2700K – 3000K and is the colour most people use around the home. A ‘natural’ or pure white type colour is between 3000k – 3500k whereas a cool white colour is 5000k

Are ahead LEDs dimmable?

Many of our LEDs are dimmable and can be used with C-bus dimmers, leading edge and trailing edge. Check the specs for each bulb – dimmable ones are marked as such.